Project Services Permanent

Business Analyst

Melbourne, VIC · Hybrid $110k–$130k + super Posted 4 weeks ago

About the role

INDEX is partnering with a government client on a high-stakes program of work — and we are looking for a Business Analyst to help lead delivery. You will work on systems where the cost of getting it wrong is real, alongside a senior, pragmatic team that cares about outcomes over billable hours.

This is hands-on work with genuine influence. You will shape decisions, mentor others, and work alongside the stakeholders who depend on what you build.

What you will do

  • Lead delivery of complex technology work in a regulated, high-stakes environment.
  • Partner with client teams to turn strategy into working, governed outcomes.
  • Embed quality, security and observability as first-class properties of everything you ship.
  • Mentor others and lift the standard of practice across the team.

What you will bring

  • Strong, demonstrable experience in the government space.
  • A genuine commitment to governance, security and quality — not as an afterthought.
  • Experience in regulated or government environments is highly regarded.
  • Excellent communication and stakeholder skills.

Why join INDEX

You will be part of a senior team that genuinely cares about outcomes. We offer real flexibility, a clear path to Principal, support for certifications, and a culture where wellness actually matters.

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