National Advisory & Consulting Practice
Public & Private Sectors
people and partnerships
We are trusted advisers to Australia’s leading institutions, consumer brands, and Federal, State and Local Governments.
At INDEX, we ignite customer ideas into realised solutions. INDEX is a vendor agnostic consultancy.
INDEX focuses on our clients’ business outcomes. We leverage our extensive experience, networks, and partnerships to deliver solutions.
Advisory & Support
INDEX’s advisory and support services are delivered by Practice Leads and Management Consultants with extensive knowledge, experience, qualifications, and required clearances. We provide strategic and organisational solutions to meet our customers’ business needs and opportunities.
Advisory: Consultants typically work with our customers on long-term outcomes through a draw-down allocation basis. We provide considered analysis and a realistic appreciation of risk to inform decisions and achieve strategic goals or compliance deadlines to new regulations.
Support: Consultants work with our customers on short-term specific statements of work with clear outcomes to be achieved.
INDEX offers two types of professional services. We place subject matter experts in commercial business management to undertake complex procurement. We also have a Cyber offering to assist a business or Government improve their ICT Security Cyber Governance in line with Commonwealth guidelines and regulations.
INDEX provides its customers with efficient means to stay up-to-date on technology, reduce operational costs, have access to capability skills and address issues related to cost, quality of service and risk. Managed Services are available for discrete business areas, e.g., Service Desk via a Vendor Management as a Service (VMaaS). INDEX also provides managed services for strategy or a transitional period whilst standing up new capability, and ensures skill and knowledge transfer to the customer after an agreed period. INDEX also offers outsourcing Managed Services, taking responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and reduce expenses.
INDEX will endorse, promote, explain and provide nimble integration for goods and services to meet customer requirements. Depending on the scope of work, this can be delivered in collaboration with our customer’s project team, directly managing the project on behalf of the customer, or via partner collaborations to assure the best capability knowledge transfer is achieved.
INDEX works with a number of independent contractors through their sister service providers under a written contract or teaming agreement. Typically these are short assignments with specific goals and outcomes to be delivered, such as a project requiring an in-demand capability or skill set.
INDEX, although vendor agnostic to assure the best capability fit for our customer, offers goods and services in collaboration with strategic service partners. This guarantees our customer optimal services, tools and systems with the right mix of expertise to deliver the best outcomes.
INDEX’s Public Sector Portfolios
Agriculture, Water and the Environment
Parliamentary Departments &
Prime Minister and Cabinet
Defence & Veterans’ Affairs
Education, Skills and
Foreign Affairs and Trade
Regional Development and
Industry, Science, Energy and
INDEX’s Private Sector Portfolios
Energy & Utilities
Consumer Discretionary: Retail
Consumer Staples (FMCG)
Banking, Insurance and Financial Services
Materials, Mining & Metal
Healthcare and Pharmaceutical
Tech Innovation and Start-ups
Information Services &
INDEX is part of the
$6.9b Outsourcing Inc Group,
with over 80 consulting and technology businesses in 22 countries.
We are trusted advisors to Federal, State and Local Government.
INDEX Consultants have security clearances appropriate for the most sensitive of projects.
In 2020, INDEX successfully delivered 100+ unique client solutions
Over the last 25 years we’ve worked with 1,200 Clients
Our consultants average 15 years’ industry experience
INDEX is a preferred supplier to the
Victorian and NSW and Federal Government
INDEX is certified
ISO 9001 : 2015
Our network of specialist people and partners are the acknowledged leaders in their field. Collectively, our highly experienced and qualified team of consultants cover a wide range of subject matter expertise and complex technical and business transformation capabilities.
INDEX Consultants’ passion for delivering successful business solutions for our customers is enabled by our specialist people and partnerships.
We’re ready to deliver the strategy and services to enable your business success.
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Outsourcing Oceania is a collective of Australia’s most successful staffing and professional services companies. Comprising HOBAN Recruitment, Clicks IT Recruitment, INDEX Consultants, Red Appointments and Staff Solutions Australia, we are part of the Tokyo-based $4.5B OUTSOURCING Inc. group, which has over 80 brands in 22 countries.
” The INDEX team takes the time to understand my business needs and then tailor their services, skills and experience to match. INDEX also ensures that their consultants are suited to organisational style and culture as well. “
– Erica Smith, Director Sustainment, SATCOM SPO, Space Systems Branch, Department of Defence