Domain

Health

From hospital networks to aged care providers to public health agencies, INDEX delivers technology programs that improve patient outcomes and operational efficiency — for systems that run 24 hours a day, 365 days a year.

Speak to the Team How We Help
99.9%
Clinical uptime delivered
The Challenge

Mission-critical infrastructure for the most complex organisations in Australia.

Health organisations manage life-critical systems, patient data under the Privacy Act and My Health Record regime, and the operational complexity of 24/7 care delivery. Integration between clinical, administrative and research systems is perpetually incomplete — and the consequences of failure are measured in patient safety, not just productivity.

How We Help

What we bring to Health organisations.

Clinical Systems & Integration

Integration of electronic medical records, pathology, pharmacy and administrative systems — reducing manual effort and enabling a complete view of the patient.

Health Data Analytics

Analytics platforms that let clinical staff and health executives track outcomes, identify risks and allocate resources based on real data.

Cyber Security & Compliance

Security programs that protect patient data, satisfy compliance requirements, and keep clinical systems available through threat events and audits.

Our Approach

How we engage in Health.

A delivery method built for regulated, high-stakes environments — grounded in your obligations and operational reality.

01

Discover

We map your environment, constraints and goals — the regulatory, technical and operational realities specific to your sector.

02

Design

We architect solutions and roadmaps grounded in your compliance obligations and delivery standards — not vendor preference.

03

Deliver

We embed cleared, experienced consultants who execute alongside your teams and own outcomes, not just activity.

04

Assure

We bake in governance, security and assurance so what we deliver stays compliant and resilient long after go-live.

By the Numbers

Depth you can rely on.

10+
Health system clients
99.9%
Clinical uptime
PHI
Privacy-protected
NEHDS
Architecture aligned
Case Study · State Health

Enhancing Health Information

INDEX supplied specialist consultants to help a state government build a secure, scalable platform for sharing patient health information across its public health services.

Read the case study
Get the INDEX Advantage

Unlock your organisation's full potential.

Our specialist consultants are ready to deliver outcomes that transform how your organisation works — interconnected, secure and future-ready.

1300 4 INDEX

Speak to the team

    FAQ

    Questions, answered.

    Common questions about working with INDEX in Health.

    1300 4 INDEX
    Do you understand clinical system landscapes?
    Yes — EPAS, EMR, LIS and RIS environments, plus HL7 FHIR and SNOMED CT interoperability standards.
    How do you handle patient privacy?
    We deliver within Privacy Act Part IIIA and the My Health Records Act, with privacy-by-design built into every engagement.
    Can you work around 24/7 care delivery?
    Yes. We use incident-aware delivery methodologies that work with clinical stakeholders and avoid disruption to live care.