ITIL Foundation validates knowledge of IT service management principles and practices using the ITIL framework. It is required or preferred in the majority of IT service management, operations, and ITSM platform roles across government…
ITIL
Vendor
AXELOS
Level
Foundation
Exam cost
$400 – $600 AUD (approx)
Salary range
$90k – $140k
A guide only. INDEX does not provide IT training or certifications as part of our service offering. If you're interested in finding a training provider, INDEX can help.
ITIL Foundation validates knowledge of IT service management principles and practices using the ITIL framework. It is required or preferred in the majority of IT service management, operations, and ITSM platform roles across government and enterprise — particularly in environments running ServiceNow, Jira Service Management, or similar tooling.