Workplace Health & Safety
INDEX is committed to providing ongoing awareness of best practice behaviour to promote health and safety in the workplace to all of our consultants.
INDEX has a duty of care and statutory responsibilities regarding safety in the workplace. Our goals are to prevent and reduce work-related injury or illness; promote healthy lifestyles and good health; provide the safest possible workplaces for consultants; and provide appropriate care for ill or injured consultants.
When you contract through INDEX, as required by law, you will need to complete a Health & Safety induction. INDEX uses a web-based tool called WorkPro. WorkPro modules use audio, words, and images to deliver an engaging experience, and each module is self-paced to appeal to individual learning styles. Using WorkPro means that you can complete your induction at a time and location that suits you. The INDEX Consultant Care team can validate your results remotely, and then you’re ready to start work.
WorkPro also ensures that you’re getting the most up to date information on health and safety legislation, and only requires you to re-sit your induction every two years. WorkPro is used by a number of recruitment agencies, so if you’ve already completed a WorkPro induction through another agency in the last two years, all you need to do is send us your account details – no need to do it again.
Reporting an incident or issue
It’s very important that you report all issues or incidents relating to Workplace Health & Safety to your supervisor and your INDEX Consultant Care Representative immediately. This includes injury, illness, perceived risk, near misses or concerns.
Top tips for safety in the office
- Be sure to properly adjust your workstation before commencing work. Ensure it doesn’t require you to use awkward postures, is well-lit and ventilated, and kept free of clutter.
- Your chair should be of an appropriate design, and adjusted so that your feet are flat on the floor, your knees are at 90 degrees to the chair when seated, ensuring your lower back is properly supported. If your feet are not comfortably flat on the floor, request a footstool.
- Your monitor should be directly in front of you. The top of your monitor should be at eye level, at arms’ length away, and removed from sources of glare.
- Documents should be placed so as to minimise head movement.
- If you are using a laptop for an extended period, reduce awkward postures by using a laptop stand, separate monitor and/or separate keyboard and mouse.
- Your mouse should be to the immediate left or right of the keyboard, and not so far away from you that you overstretch to reach it.
- Place frequently used items within easy reach: not above shoulder height or below knee height.
- Avoid supporting your telephone handset on your shoulder for extended periods when using a computer or writing.
- Secure all cables under your computer to minimise trip hazards.
- Avoid manually lifting or moving heavy objects, particularly if they are stored at height.
- Secure your filing cabinets and drawers to avoid tripping or being struck by objects.
- Take regular breaks away from the desk to stand, relax your eyes, and stretch or perform other tasks.